About IT Delaem Group Group

IT Delaem Group has been providing IT-services since 1996.

Business line:

• IT-Outsourcing and Services according to the ITSM standards
• Automation and support, after-project support
• Web-portals (Intranet)
• Network installation, SCS projects
• Software development
• Web-sites development
• Internet-projects.

Values of IT Delaem Group

IT Delaem company considers its main task to contribute to the growth of the business effectiveness of its clients through applying modern information technologies.

Our values are:

• Long term and effective cooperation with our customers;
• Professional skills of our specialists and managers;
• Our reputation.

Advantages of  IT Delaem Group

• IT Delaem runs process approach to management; rules and regulations for each process have been worked out in accordance with the ISO 9000 standard (quality control of the services provided), PM-BoK standard (project management), ITSM standard (IT-Outsourcing), ISO 11801 standard (installation and design of the SCS);
• Software product " IT Delaem : Ticket System" has been developed by  IT Delaem specialists and is used as accounting and control system for provided services;
• Access to the reports regarding the provided services can be granted to the customer;
• IT Delaem runs the system of Key Performance Indicators (KPI), and the level of effectiveness of each employee is evaluated;
• IT Delaem has been in the market for over 8years.